FAQ’s

Can I add to my order?
Products can not be added to an order once it has been placed, you will need to place a new order for the additional products. 

Can I cancel my order? 

You can cancel your order if you have changed your mind. Please email sales.homesweethomeware@gmail.com within 48 hours of placing your order. If the 48 has lapsed you will need to follow the returns procedure to return the unwanted products. 

Pre-Orders

Please be sure that you would like to preorder an item, if you have changed your mind then we can cancel your order but a administration charge may apply. 

 

Admin Charges

We reserve the right to charge a 10% admin charge on uncollected parcels and cancelled orders.